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About the VNA & Hospice

  • Overview
  • Board of Trustees
  • Service Area Map
  • Communities
  • Mission & Values
  • Our History

The Visiting Nurse & Hospice of Vermont and New Hampshire (VNAH) is a compassionate, non-profit home care organization.

We are committed to providing the highest quality home health care and support services to individuals and their families, while also serving the communities in our region with education and wellness programs.

Serving nearly 100 towns in Vermont and New Hampshire and covering 3,300 square miles along the Connecticut River Valley, the VNAH cares for more than 6,000 people each year, making over 150,000 home visits to people of all ages and at all stages of life.

Edwin L. Johnson
Chair
Tracy Bach
Dawn Carey
Nan Carroll
Diane Crowley
Christopher DeClerk
Thomas Hall
George H. Hartmann
Adam Keller
Amanda Lape-Freeberg
Gary Mayo
Richard Melberth
David R. Munro
Anne Page
Kenneth H. Parker
Nancy M. Philips, M.D.
Marlene Sachs, M.D.
Evelyn Schlosser
Philip Wade, M.D.

Jeanne A. McLaughlin
President and CEO

VNA Territory Map

Communitues We Serve

Vermont New Hampshire

Andover, VT
Ascutney, VT
Athens, VT
Baltimore, VT
Barnard, VT
Bellows Falls, VT
Bethel, VT
Bradford, VT
Braintree, VT
Brattleboro, VT
Bridgewater, VT
Brookfield, VT
Brookline, VT
Cavendish, VT
Chelsea, VT
Chester, VT
Corinth, VT
Dover, VT
Dummerston, VT
East Corinth, VT
East Randolph, VT
East Thetford, VT
Fairlee, VT
Grafton, VT
Granville, VT
Guilford, VT
Halifax, VT
Hancock, VT
Hartford, VT
Hartland, VT
Hartland Four Corners, VT
Jamaica, VT
Killington, VT
Landgrove, VT
Londonderry, VT
Ludlow, VT
Marlboro, VT
Newbury, VT
Newfane, VT
North Hartland, VT
North Pomfret, VT
North Springfield, VT
North Thetford, VT
Norwich, VT
Peru, VT
Pittsfield, VT
Plymouth, VT
Pomfret, VT
Putney, VT
Randolph, VT
Reading, VT
Readsboro, VT
Rochester, VT
Rockingham, VT
Royalton, VT
Searsburg, VT
Sharon, VT
South Newfane, VT
South Pomfret, VT
South Royalton, VT
South Strafford, VT
South Woodstock, VT
Springfield, VT
Stamford, VT
Stockbridge, VT
Strafford, VT
Stratton, VT
Thetford, VT
Thetford Center, VT
Topsham, VT
Townshend, VT
Tunbridge, VT
Vernon, VT
Vershire, VT
Wardsboro, VT
Weathersfield , VT
West Fairlee, VT
West Townshend, VT
West Wardsboro, VT
West Windsor, VT
Westminster, VT
Westminster Station, VT
Weston, VT
White River Junction, VT
Whitingham, VT
Wilder, VT
Wilmington, VT
Windham, VT
Windsor, VT
Winhall, VT
Woodstock, VT

Acworth, NH
Benton, NH
Bradford, NH
Canaan, NH
Charlestown, NH
Chesterfield, NH
Claremont, NH
Cornish, NH
Croydon, NH
Danbury, NH
Dorchester, NH
Elkins, NH
Enfield, NH
Etna, NH
Glencliff, NH
Goshen, NH
Grafton, NH
Grantham, NH
Groton, NH
Hanover, NH
Haverhill, NH
Hinsdale, NH
Langdon, NH
Lebanon, NH
Lempster, NH
Lyme, NH
Meriden, NH
New London, NH
Newbury, NH
Newport, NH
North Haverhill, NH
Orange, NH
Orford, NH
Orfordville, NH
Piermont, NH
Pike, NH
Plainfield, NH
Rumney, NH
Springfield, NH
Sunapee, NH
Sutton, NH
Unity, NH
Walpole, NH
Warren, NH
Washington, NH
Wentworth, NH
West Lebanon, NH
West Chesterfield, NH
Westmoreland, NH
Wilmot, NH
Winchester, NH
Woodsville, NH

 

Our Mission

Our hearts, skills, and resources are dedicated to delivering outstanding home and community-based health and hospice services that enrich the lives of people who live throughout our region. We do this in active partnership with other organizations and with the individuals and families we serve.

Our Values

Integrity

We will always provide our services and support in a manner that reflects the highest levels of integrity and professionalism.

Innovation

We will always strive ensure that our agency provides leading clinical and technological support to those we serve.

Team Work

We will always commit ourselves to working in positive, supportive collaboration with our patients, their family members, our community partners, and each other in order to ensure that each person served receives the very best services possible.

Excellence

We will always be committed to providing exceptional service and to accept nothing but excellence in our interactions with patients, family members, referral sources, and those who share in our commitment to the people we serve.

Accountability

We will always be accountable to our patients and their family members, each other, and to the communities we serve.

Respect

We will always treat our patients, each other and our referral sources with the highest degree of recognition and respect.

The local home nursing movement started in Windsor, Vermont, in 1907.  Currently, the Visiting Nurse Association and Hospice of Vermont and New Hampshire (VNAH) serves nearly 100 towns in Vermont and New Hampshire and covering 3,300 square miles along the Connecticut River Valley, the VNAH cares for more than 6,000 people each year, making over 150,000 home visits to people of all ages and at all stages of life.

In the past 15 years, smaller visiting nurse and hospice organizations, having struggled with radically changing reimbursement policies, merged into one organization to reap the benefits of consolidation and to allow these essential community services to continue.

Historical Highlights

  • 1907: VNA services initiated in Windsor, VT.
  • 1953: VNA offers first New Hampshire services in Hanover.
  • 1978: Hospice of the Upper Valley founded to support end-of-life care.
  • 1983: Medicare initiates Hospice Benefit as reimbursement for end-of-life care.
  • 1992: Visiting Nurse Associations form VNA/VNH: VNA of Southeastern VT; Mascoma Home Health Services; Gifford Community Health Services; Mary Hitchcock Memorial Hospital Home Health Agency; Home and Community Health Care of the Upper Valley; Windsor Regional Home Health Agency; and Woodstock Visiting Nurse Association.
  • 1994: Lyme Home Health Agency merges into VNA/VNH.
  • 1995: Hospice of the Upper Valley merges into VNA/VNH as self-funded program called Hospice of Vermont and New Hampshire (Hospice VNH).
  • 1996: Randolph Area Hospice joins Hospice VNH program.
  • 1996: Visiting Nurse Alliance and Hospice of VT and NH join 12 other local health care providers in Dartmouth Hitchcock Alliance, a network of independent services.
  • 2001: Southern Vermont Home Heath Agency in Brattleboro merges with the VNA to increase contiguous Vermont coverage to the Massachusetts border, bringing the total number of towns served in VT and NH to 86.
  • 2004: In recognition of the unity of the VNA and Hopsice, the agency's name becomes the Visiting Nurse Association & Hospice of Vermont and New Hampshire.
  • 2007: Celebrated our 100th anniversary by earning a perfect score on the state clinical survey, creating a financial turn-around to a positive bottom line, and throwing a huge anniversary party in Windsor, VT.